Frequently Asked Questions (FAQs)
Ordering & Payments
What currency are your prices listed in?
All prices on our website are displayed and processed in US Dollars (USD).
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and secure online payment gateways.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. Please contact us at [email protected] within 2 hours of placing your order if you need to make changes.
Shipping & Delivery
Do you ship worldwide?
Yes! We offer worldwide shipping to most countries across the globe.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location and the weight of your order.
How long will it take to receive my order?
Processing time: 1–3 business days.
Shipping time: Generally 7–15 business days depending on your destination and local customs processing.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.
Returns & Exchanges
What is your return policy?
We want you to love your gear. If you aren’t satisfied, you can return unworn items with tags attached within 30 days of delivery.
How do I start a return?
Please email our support team at [email protected] with your order number and the reason for the return. We will provide you with the necessary instructions.
Product & Care
How do I find my size?
Please refer to the Size Guide located on each product page to ensure the best fit.
How should I wash my items?
To maintain the quality of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners.
Contact Us
Still have questions?
Our customer service team is here to help.
Email: [email protected]